FAQs

Shipping

I currently ship within the United States at this time.

Shipping is FREE within the United States!

Ready to ship items (prints, greeting cards, crystals, candles, etc.) will be shipped within 1-2 business days. You will receive an email with tracking information.

If you ordered a pet portrait or another custom order, I will be in contact with a timeframe.

Returns and exchanges

Currently I don't do returns or exchanges, but if something is not right with your order, I will gladly correct it.

If your order was damaged upon receiving it, please contact us immediately and we will resolve the issue!

Custom Orders

Yes! Currently I only offer custom pet portraits on my website but I do take on other projects from time to time as well. If you are interested in booking a custom order with me or are looking for freelance design or photography work, please email me at greenartistdesigns@gmail.com so we can chat!